Individual skill
service-omni-queue-members-assign
Use to bind agent users into a Salesforce Queue via GroupMember Data API POSTs, with SOQL-based idempotency (safe re-run — only inserts missing bindings). Binds either the generated demo agents (agent{1..N}.<suffix>@example.com) or an explicit list of real agents passed as usernames/User Ids. Triggers: add agents to a Case/Voice queue, assign agent users to a queue, populate queue membership for Omni routing. Do not use to create the queue (service-omni-queue-deploy), to create the agent users (service-omni-agent-users-create), or to assign permission sets (service-omni-permission-set-assign).
skills/service-omni-queue-members-assign/SKILL.md
Source commit a8a18ce1e4ba12e69b4073eab98ce31bfbd8271e
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- Matches the observed repository HEAD
- Yes
- Scanner rules are current
- No
- Repository scan complete
- No
- Skill scan complete
- No
- Observed behavior
- Not checked yet
- Last checked
- Nov 4, 2026
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Repository context
- Repository stars (not skill ratings)
- 1,151
- Repository last updated
- Nov 6, 2026
- License
- Apache-2.0
Observed agent integration: No specific integration evidence. Standard SKILL.md installation does not imply verified compatibility.
- data Derived category
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SKILL.mdcore · 6,095 bytesSKILL.mdcore · 6,095 bytesreferences/api-notes.mddoc · 9,218 bytesscripts/tests/_bootstrap.pyruns · 2,334 bytesscripts/tests/test_queue_members_contracts.pyruns · 2,419 bytesscripts/verify-and-bind.shruns · 14,668 bytes
Read excerpt
# service-omni-queue-members-assign
Bind N agent users into a Salesforce Queue via `GroupMember` Data API POSTs. Without queue membership, Omni-Channel routing sees an empty pool for the queue and never assigns work. Detection is SOQL-based (the same detect-then-POST shape as `service-omni-queue-routing-config-deploy`), so only missing memberships are created and the skill is safe to re-run. Agent users come from `service-omni-agent-users-create`, the queue from `service-omni-queue-deploy`, and the users' Omni permissions from `service-omni-permission-set-assign`.
## Inputs
```bash
bash scripts/verify-and-bind.sh <org-alias> [queue-developer-name=CaseQueue] [count=3] [explicit-members-csv]
# demo agents (default):
bash scripts/verify-and-bind.sh myorg CaseQueue 3
# real agents by username/id:
bash scripts/verify-and-bind.sh myorg VoiceQueue "" "jdoe@acme.com,005XX000001abcd"
```
