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service-digital-engagement-messaging-site-integrate

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Integrates a Messaging for In-App and Web (MIAW) Embedded Messaging chat widget into an Experience Cloud site by patching the site's LWR or Aura page bundle, deploying, publishing, and verifying guest access. Use when the user wants to embed messaging on an Experience site, add a chat widget to a community, place the Embedded Messaging component on an LWR or Aura page, wire an embedded service deployment to a site, references the retrieved bundle artifacts (`content.json`, `homeGuestLayout.json`, or a `*.site-meta.xml` file), or automates the retrieve/patch-JSON/deploy/publish flow instead of clicking through Experience Builder. DO NOT TRIGGER when creating the messaging channel (use service-digital-engagement-channel-configure), when creating or updating the EmbeddedServiceConfig deployment (use service-digital-engagement-deployment-configure), or when generating a standalone JavaScript snippet for a non-Experience website.

skills/service-digital-engagement-messaging-site-integrate/SKILL.md

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Nov 6, 2026
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# Embed Messaging Widget on an Experience Cloud Site

Wires an existing Embedded Messaging (MIAW) deployment onto an Experience Cloud site by retrieving the site's bundle (LWR `DigitalExperienceBundle` or Aura `ExperienceBundle`), patching the home page JSON to place the `experience_messaging:embeddedMessaging` component, staging the bundle into the local project, deploying it, publishing the site, and verifying guest access.

The operation is idempotent: if the component is already present it is updated in place (its `id` is preserved), so re-running with different ESD coordinates cleanly updates.

## Scope

- **In scope**: Detecting LWR vs Aura bundle type; scaffolding missing LWR template routes required by the site template (e.g. `too-many-requests`); patching all `sfdc_cms__themeLayout/*/content.json` files to insert or update the Embedded Messaging component in the footer region (site-wide placement); staging the bundle into `force-app`; async deploy with polling; resolving the `Network.Name` and publishing the site; guest-URL smoke test; manual Experience Builder fallback with a deep link.
- **Out of scope**: Creating the `EmbeddedServiceConfig` (Embedded Service Deployment) itself — use `service-digital-engagement-deployment-configure`; creating the `MessagingChannel` — use `service-digital-engagement-channel-configure`; creating the Experience Cloud site itself — use `experience-lwr-site-generate`; generating a standalone JS snippet for a non-Experience website.

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## Clarifying Questions