Individual skill

service-de-waba-integrate

Confirm the customer's WhatsApp Business Account is shared with Salesforce on Meta's side. TRIGGER when the user asks to link, share, or confirm sharing of a WhatsApp Business Account with Salesforce, or to verify Salesforce appears in the WABA's Partners list. Pure instruction + one user-confirmation prompt — no API calls, no token handling. Sharing happens in Meta Business Suite (UI-only; Meta has no Graph endpoint for this). Renders step-by-step instructions with Salesforce's Business Manager ID substituted in, then asks the user to confirm whether "Salesforce" appears in the WABA's Partners list. DO NOT TRIGGER when the user needs full end-to-end WhatsApp setup (use `service-de-headless-channel-configure`) or to insert the channel record itself (use `service-de-channel-create`).

skills/service-de-waba-integrate/SKILL.md

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Last checked: Nov 4, 2026

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Repository stars (not skill ratings): 1,151
Repository last updated: Nov 6, 2026
License: Apache-2.0

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SKILL.mdcore · 15,181 bytes
SKILL.mdcore · 15,181 bytes

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# Linking a WABA to Salesforce

## What this skill does

Gets the customer from "I have a WABA" to "my WABA is linked to Salesforce" — entirely by instruction. Meta intentionally gates this behind the human-approval UI at business.facebook.com; there's no Graph write endpoint that scripts the partnership. The two GET endpoints that would let us probe state (`/{waba-id}/subscribed_apps`, `/{waba-id}/assigned_users`) need a Meta access token with `whatsapp_business_management` scope that the customer would have to generate — a bigger ask than just "check your Partners tab."

So the skill is 100% instruction rendering + one confirmation prompt. No API calls. No SF DB writes. No Meta tokens.

After this skill returns success, downstream insertion (`service-de-channel-create`) can proceed: the SF-side `setupLiveMessageChannelEnhanced` path doesn't require us to have proven the partnership — it'll fail with a clear Meta-precondition error if the customer lied, and our skill trusts the customer's confirmation.

## When NOT to use this skill

- **You've already confirmed the partnership on a previous run.** The orchestrator's resume logic doesn't short-circuit Stage 1 (no cheap SF-side probe exists), so this skill always runs — but it's just text + a prompt, no round trip.
- **You're inserting a non-WhatsApp channel.** Line / Apple / Facebook don't use Meta Business Manager partnerships. Skip this skill entirely for those paths.