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agentforce-persona-generate

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Use to design an AI agent persona — identity, voice, tone, behavioral style, guardrails — and encode it into Agent Script (.agent files) or Agentforce Builder field values. Runs four sequenced phases (DRAFT, REFINE, SCORE, ENCODE) plus five spokes (NAME, FILL OUT, ADJUST, CHECKLIST, WORKSHOP). Supports greenfield (brand input to a starter .agent file) and brownfield (audit an existing .agent file and re-encode persona fields only), with a 100-point evaluation rubric. Trigger when a user designs a new agent persona, retrofits persona consistency, translates brand guidelines into agent voice, defines tone/register/formality/warmth/humor/personification, encodes a persona for Agent Script or Agentforce Builder, or scores or audits an existing .agent file for persona quality. Do not trigger for building Agentforce actions/metadata, authoring Agent Script flow control without persona work, or testing agent conversations.

skills/agentforce-persona-generate/SKILL.md

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Last checked
Nov 10, 2026

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1,154
Repository last updated
Nov 6, 2026
License
Apache-2.0

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# Designing Agent Persona

## How to Use

This skill designs an AI agent persona for Salesforce Agentforce. It walks through four sequenced phases (DRAFT → REFINE → SCORE → ENCODE) and offers five spokes (NAME, FILL OUT, ADJUST, CHECKLIST, WORKSHOP) you can run any time after DRAFT.

**What it produces:**
- A persona document (`persona/[agent-name]/persona.md`) — who the agent is, how it sounds, what it never does
- A sample dialog (`persona/[agent-name]/sample-dialog.md`) — the persona in action
- An evaluation report on request (`persona/[agent-name]/evaluation.md`) — 100-point rubric, gap analysis, recommendations
- A completeness checklist on request (`persona/[agent-name]/checklist.md`) — what's filled in, what's missing
- A workshop outline on request (`persona/[agent-name]/workshop-outline.md`) — stakeholder questions, dimension cards
- An encoding artifact on request — valid Agent Script `.agent` file, OR Agentforce Builder field values
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