Individual skill

service-omni-channel-limits-analyze

Use to report Omni-Channel Pending Service Routing usage without changing the org: query the current PendingServiceRouting count, compare it with an admin-supplied maximum or a labeled routing-model reference default, and explain which live values are unavailable through supported APIs. TRIGGER when: check Omni-Channel limits, inspect PSR limits, analyze PendingServiceRouting usage, review pending routing capacity, or report queued work usage. Do not use to change limits or scrape Salesforce Setup.

plugins/builder/service-omni/skills/service-omni-channel-limits-analyze/SKILL.md

Read pinned source

Source commit a8a18ce1e4ba12e69b4073eab98ce31bfbd8271e

What was checked

Matches the observed repository HEAD: Yes
Scanner rules are current: No
Repository scan complete: No
Skill scan complete: No
Observed behavior: Not checked yet
Last checked: Nov 4, 2026

These are observations at the recorded commit, not a guarantee of safety. Review the source before running it.

Install this skill

Choose an agent in your Stack or copy a command below. Commands fetch the pinned commit and copy only this skill directory. Existing destinations are refused. Copying a command does not install anything.

An install command is unavailable: current rules, complete repository and skill scans, an eligible behavior level and a permitted license are required.

Repository context

Repository stars (not skill ratings): 1,151
Repository last updated: Nov 6, 2026
License: Apache-2.0

Observed agent integration: No specific integration evidence. Standard SKILL.md installation does not imply verified compatibility.

engineering Derived category

Files and excerpt

File metadata and permitted, redacted excerpts come from the recorded scan. Source links are pinned to that commit.

Browse files

SKILL.mdcore · 3,847 bytes
SKILL.mdcore · 3,847 bytes
SKILL.mdcore · 3,847 bytes
SKILL.mdcore · 3,847 bytes
references/api-notes.mddoc · 1,311 bytes
scripts/analyze.shruns · 4,808 bytes
scripts/tests/_bootstrap.pyruns · 2,652 bytes
scripts/tests/test_limits_analyze_contracts.pyruns · 4,576 bytes

Read excerpt


# service-omni-channel-limits-analyze

Report the Pending Service Routing usage that can be obtained safely through supported customer-org APIs. The Salesforce **Setup → Omni-Channel → Limits** page is read-only and also displays internal values that are not exposed through REST, Tooling, Metadata, or Connect APIs. This skill reports the live PSR count and labels every non-verifiable value explicitly.

## Inputs

```bash
bash scripts/analyze.sh <org-alias> [--routing-model enhanced|legacy] [--max-psrs <integer>]
```

- `org-alias` is required and must already be authenticated with Salesforce CLI.
- `--routing-model` defaults to `enhanced`. It selects only the reference maximum used when `--max-psrs` is absent.
- `--max-psrs` accepts an administrator-provided maximum from 1 through 1,000,000. It is still labeled as not API-verified.