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service-itsm-teams-coordinate

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End-to-end autopilot orchestrator for setting up Microsoft Teams integration in Salesforce Service Cloud ITSM — runs the whole flow (enable the Teams for Employee Service Go feature, register the Microsoft Entra app, populate Named Credentials, configure the IT Desk and IT Service checklists, turn on Swarming, and optionally embed the Agentforce agent) in one continuous pass, stopping only at the points a human must act. Use when the user asks to set up Microsoft Teams for ITSM end to end, 'set up teams for it service', 'do the whole teams itsm setup', 'configure microsoft teams for employee service', or wants a guided Teams ITSM walkthrough. Delegates each stage to a specialized child skill while driving the sequence itself. DO NOT TRIGGER when the user asks to enable Teams alone, configure just the IT Desk or IT Service checklist alone, or enable Swarming alone — delegate directly to the specific child skill in those cases.

skills/service-itsm-teams-coordinate/SKILL.md

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Nov 6, 2026
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Apache-2.0

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# Microsoft Teams for ITSM — End-to-End Setup Autopilot

Drive the **complete** Microsoft Teams for Employee Service (ITSM) setup as one continuous flow.
Delegate each stage to its specialized child skill, but own the **sequence** yourself and keep
going through every stage **without stopping to ask permission between stages**. Halt only at the
points where a human genuinely must act — nowhere else.

## Goal

Take the user from nothing to a working Teams ITSM integration (IT Desk + IT Service, Swarming, and
— if they want it — the embedded Agentforce agent) in a single guided run. The child skills carry
the verified API detail; this skill is the conductor that runs them in order and manages the handoffs.

## Core operating rule — run continuously, halt only where required
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