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service-omni-supervisor-surface-deploy

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Use to populate the Omni-Channel Supervisor action + tab surface on an existing OmniSupervisorConfig by inserting the standard OmniSupervisorConfigAction and OmniSupervisorConfigTab companion rows via the Data API, idempotent (inserts only the missing types). Requires an OmniSupervisorConfig from service-omni-supervisor-config-deploy. Triggers: give the supervisor the standard action buttons and tabs, add Wallboard/Agents/Queues tabs to Omni Supervisor, configure supervisor actions like Change Queues/Skills. Do not use to create the supervisor configuration itself, create supervisor users, assign the supervisor permission set, or add custom-action / FlexiPage / AWS-dashboard / AI-agent surfaces (those need an external reference and must be set up in Setup).

skills/service-omni-supervisor-surface-deploy/SKILL.md

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Nov 10, 2026

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Nov 6, 2026
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Apache-2.0

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# service-omni-supervisor-surface-deploy

Populate the Omni-Channel Supervisor **surface** — the action buttons and tabs a supervisor sees — on an existing `OmniSupervisorConfig`. `OmniSupervisorConfigAction` and `OmniSupervisorConfigTab` are createable child sObjects (`OmniSupervisorConfigId`, a `*Type` picklist, and `DisplayOrder`), so the surface is populated with plain Data API inserts against the parent config's Id rather than by re-deploying the whole `OmniSupervisorConfig` metadata document. That keeps this leaf independent of `service-omni-supervisor-config-deploy` (which owns the user/queue companions inside the metadata file) and lets it run idempotently — it inserts only the types that are missing.

## Inputs

`bash scripts/deploy-and-report.sh <org-alias> [config_developer_name]`

- `org-alias` (required) — must resolve via `sf org display --target-org <alias>`.
- `config_developer_name` (optional) — the `OmniSupervisorConfig.DeveloperName` to populate. Omit it when the org has exactly one config; the skill resolves it. With multiple configs and no name, the skill blocks and lists them.

Env overrides (both CSV of picklist values; defaults are the reference-free standard set):

- `SUPERVISOR_ACTIONS` — default `AllAgents.ChangeQueues,AllAgents.ChangeSkills,AllAgents.ChangeGroups,AllAgents.AssignLearning,QueuesBacklog.ManageQueues`.
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