Menu

Individual skill

service-omni-attribute-routing-configure

0upvotes

Use to manage Omni-Channel attribute-based routing rules through the Tooling API. TRIGGER when: list attribute-routing rules, inspect a WorkSkillRouting rule, create an inactive routing rule, add a field-to-skill mapping, activate a complete routing rule, deactivate a routing rule, or delete a routing rule or attribute. Do not use to create agent skills or routing flows.

plugins/builder/service-omni/skills/service-omni-attribute-routing-configure/SKILL.md

Read pinned source

Source commit a8a18ce1e4ba12e69b4073eab98ce31bfbd8271e

What was checked

Matches the observed repository HEAD
Yes
Scanner rules are current
No
Repository scan complete
No
Skill scan complete
No
Observed behavior
Not checked yet
Last checked
Nov 4, 2026

These are observations at the recorded commit, not a guarantee of safety. Review the source before running it.

Install this skill

Choose an agent in your Stack or copy a command below. Commands fetch the pinned commit and copy only this skill directory. Existing destinations are refused. Copying a command does not install anything.

An install command is unavailable: current rules, complete repository and skill scans, an eligible behavior level and a permitted license are required.

Repository context

Repository stars (not skill ratings)
1,151
Repository last updated
Nov 6, 2026
License
Apache-2.0

Observed agent integration: No specific integration evidence. Standard SKILL.md installation does not imply verified compatibility.

Files and excerpt

File metadata and permitted, redacted excerpts come from the recorded scan. Source links are pinned to that commit.

Browse files
Read excerpt

# service-omni-attribute-routing-configure

Manage the full `WorkSkillRouting` and `WorkSkillRoutingAttribute` lifecycle using the approved Tooling API contract. Create rules inactive, add all mappings, and activate only after at least one mapping exists.

## Usage

```bash
bash scripts/configure-and-report.sh <org> list
bash scripts/configure-and-report.sh <org> get <rule-id>
bash scripts/configure-and-report.sh <org> create <developer-name> <label> <related-entity>
bash scripts/configure-and-report.sh <org> add-attribute <rule-id> <Entity.Field> <value> <skill-id> <level> <related-entity> [additional] [priority]
bash scripts/configure-and-report.sh <org> set-active <rule-id> true|false
CONFIRM_DELETE=1 bash scripts/configure-and-report.sh <org> delete-attribute <attribute-id>
CONFIRM_DELETE=1 bash scripts/configure-and-report.sh <org> delete-rule <rule-id>