Individual skill

customer-support-customer-service

客服助手 - 专业的客户服务与支持体系专家。适用场景： (1) 客服话术设计与优化 (2) FAQ知识库构建与维护 (3) 客户问题分类与处理流程 (4) 投诉处理与升级机制 (5) 客户满意度分析与改进 (6) 客服培训材料编写 (7) 自动回复与机器人话术 触发关键词：客服话术、FAQ、客户投诉、客户满意度、知识库、客服培训、自动回复、工单处理、客户咨询、售后服务

skills/customer-support-customer-service/SKILL.md

Source commit d58788214d878cb6415be96fde8e7f1e46466557

What was checked

Matches the observed repository HEAD

Yes

Scanner rules are current

No

Repository scan complete

No

Skill scan complete

Yes

Observed behavior

Not checked yet

Last checked

Nov 5, 2026

These are observations at the recorded commit, not a guarantee of safety. Review the source before running it.

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