Individual skill
msom-review-process
Use to understand how Manufacturing & Service Operations Management (M&SOM) review and decisions work — the author-routed six-department structure, the Department Editor / Associate Editor / referee chain, double-anonymous review, special tracks (OM Forum, Practice Platform, OM Grand Challenges), and how to read a decision letter — before or after submitting.
Manufacturing-and-Service-Operations-Management-Skills/skills/msom-review-process/SKILL.md
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# Review Process (msom-review-process)
## When to trigger
- You want to set realistic expectations before submitting to M&SOM
- You received a decision letter and need to understand the roles behind it
- You are deciding whether a special track (OM Forum, Practice Platform, Grand Challenges) fits
- You are unsure how department routing shapes who handles your paper
## The editorial chain: department routing decides your fate
M&SOM uses an **author-driven version of departmental routing**. You choose a primary **Department** and name **two preferred Department Editors**; the manuscript is then handled by a **Department Editor (DE)**, who assigns an **Associate Editor (AE)**, who recruits **referees**. The stable routing frame is organized around Manufacturing & Supply Chain Operations, Services/Platforms/Revenue Management, Environment/Health/Society, Operational Innovation, Analytics in OM, and Practice Platform; the current editorial-board page also lists AI in Operations and Outreach groups. Because routing is by department, *matching the right department is as consequential as the paper's quality* — a misrouted paper meets the wrong expertise.
## Double-anonymous review