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startup-it-troubleshooting

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Practical IT troubleshooting playbooks for small teams without dedicated IT staff.

infrastructure/it/startup-it-troubleshooting/SKILL.md

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# Startup IT Troubleshooting

Runbooks for startups and small teams where engineers double as the IT department.

## When to Use

You are the "accidental IT person." Nobody has IT in their title, but laptops freeze, Wi-Fi drops during investor demos, someone gets locked out of Google Workspace at midnight, and a new hire starts Monday with zero accounts. This skill gives you copy-paste commands to handle it all.

**Priority triage:** (1) Company-wide outages, (2) Executive/customer-facing blockers, (3) Team-wide degradations, (4) Individual workstation issues. Always ask: "How many people are affected?" and "Is revenue impacted?"

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## SSO / Identity Lockouts
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