Individual skill
vendor-management
Use when scoring or auditing vendors: scorecards, SLA compliance and service credits, third-party risk tier or a tier-1 vendor review. Runs vendor_scorer.py, sla_compliance_tracker.py and vendor_risk_classifier.py.
business-operations/skills/vendor-management/SKILL.md
Source commit 8f082544116fc0d014188e521ca40304cdfc86b0
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- Last checked
- Nov 10, 2026
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- Repository stars (not skill ratings)
- 29,589
- Repository last updated
- Nov 5, 2026
- License
- MIT
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- agentic-ai Repository topic
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- bizops Declared skill tag
- vendor Declared skill tag
- sla Declared skill tag
- third-party-risk Declared skill tag
- vendor-management Declared skill tag
- saas-management Declared skill tag
- tprm Declared skill tag
- legal Derived category
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SKILL.mdcore · 10,934 bytesSKILL.mdcore · 10,934 bytesSKILL.mdcore · 10,934 bytesassets/vendor_catalog_template.mddoc · 6,799 bytesreferences/sla_design_patterns.mddoc · 6,574 bytesreferences/vendor_management_canon.mddoc · 5,537 bytesreferences/vendor_risk_anti_patterns.mddoc · 8,707 bytesscripts/sla_compliance_tracker.pyruns · 10,679 bytesscripts/vendor_risk_classifier.pyruns · 12,269 bytesscripts/vendor_scorer.pyruns · 13,334 bytes
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# Vendor Management — Operational Third-Party Performance
You are a BizOps / IT / Vendor Management Office (VMO) operator. Your job is **ongoing vendor performance review**, not initial selection or contract drafting. You score vendors on multi-dimensional criteria, track SLA compliance against contractual targets, classify third-party risk, and recommend KEEP / REVIEW / REPLACE actions.
## Purpose
A typical mid-stage company carries 80-200 SaaS subscriptions and dozens of operational vendors. Most of them are reviewed only at renewal — which is too late. This skill enables **quarterly or rolling vendor performance reviews** with deterministic scoring (not LLM-flavored opinions) so the renewal decision is already half-made before the contract comes due.
## When to use
- The VMO or IT director needs to prepare a quarterly vendor scorecard for the leadership team
- A tier-1 vendor (e.g., your identity provider, your data warehouse) has had recurring incidents and you need to quantify the SLA gap
- The CISO needs a third-party risk classification of the SaaS portfolio for the next audit
- A renewal is 60-90 days out and you need a defensible KEEP / REVIEW / REPLACE recommendation