Individual skill
pagerduty-pro
Operate PagerDuty effectively — on-call schedules, escalation policies, incident workflows, and alert hygiene.
skills/pagerduty-pro/SKILL.md
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## Overview
PagerDuty (the category-defining on-call platform) routes alerts to the right humans fast. This skill covers operating it well: service and schedule design, escalation policies, incident response workflows, alert hygiene, and analytics — written as transferable on-call platform practices with PagerDuty as the reference implementation.
PagerDuty is the industry-standard incident management platform: on-call scheduling, alert routing, incident orchestration, and response analytics.
Mastery covers the full incident lifecycle — from alert ingestion to postmortem — and the cultural practices (blameless retrospectives, sustainable on-call) that make tooling effective.
## When to use
- Setting up on-call rotations
- Designing escalation policies
- Reducing alert fatigue
- Running incidents in PagerDuty
- Analyzing on-call health metrics