Individual skill
sms-pro
Use SMS professionally — business texting etiquette, alerts, 2FA-adjacent flows, and compliant organizational messaging.
skills/sms-pro/SKILL.md
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## Overview
SMS in professional contexts means transactional and operational messaging: alerts, reminders, coordination, and time-sensitive notifications — not marketing blasts (see sms-marketer for that). This skill covers business texting: etiquette, alert design, automation, and the compliance basics for organizational SMS.
Professional SMS — appointment reminders, delivery updates, authentication codes, urgent alerts — reaches people faster than any other channel: 90%+ read within minutes. That speed makes it ideal for time-critical operational messaging and terrible for anything that can wait. The skill is reserving SMS for moments where immediacy genuinely matters.
## When to use
- Setting up operational SMS alerts
- Writing appointment/service reminders
- Coordinating teams via text
- Designing notification SMS (deliveries, incidents, system alerts)
- Establishing business texting policies
- Choosing SMS for internal vs. external comms