Individual skill
comms-audit
Audit organizational communications — channel effectiveness, message clarity, overload, and actionable improvement plans.
skills/comms-audit/SKILL.md
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## Overview
A communications audit systematically evaluates how an organization communicates: which channels work, where messages get lost, how overloaded people are, and what to fix. This skill covers running audits — stakeholder interviews, channel inventories, message testing, overload measurement — and turning findings into prioritized improvements.
A communications audit systematically evaluates every channel, message, and audience touchpoint: what is being sent, to whom, how often, and to what effect.
It exposes redundancy, gaps, off-brand messaging, and compliance risks — and produces a prioritized roadmap for fixing them.
Organizations should audit annually; fast-growing ones, twice a year.
## When to use
- Diagnosing communication breakdowns
- Reducing information overload
- Evaluating channel effectiveness
- Preparing for reorganization or tool changes