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rca-analysis

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Structured root cause analysis for incidents and problems

library/specializations/domains/business/customer-experience/skills/rca-analysis/SKILL.md

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# Root Cause Analysis Skill

## Overview

The Root Cause Analysis (RCA) skill provides structured methodologies and tools for conducting thorough root cause investigations for incidents and problems. This skill supports multiple analysis frameworks including 5-Whys, Fishbone/Ishikawa diagrams, and Fault Tree Analysis to identify underlying causes and drive permanent corrective actions.

## Capabilities

### 5-Whys Analysis
- Facilitate structured 5-Whys questioning
- Document causal chain progression
- Identify stopping criteria for root causes
- Generate 5-Whys analysis reports
- Track branching cause paths