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fewshot_attempt_03
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experiments/claude_code_kimi2_6_enabled/reports/skills/task_group_003/fewshot/fewshot_attempt_03/SKILL.md
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- Last checked
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- Oct 29, 2026
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- Apache-2.0
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# CRM Service-Ticket Processing SOP
## 1. Output Schema Conventions
### General Rules
- **Preserve payload order** for ticket decisions unless the template explicitly says "preserve ascending case_id order".
- Use **exact enum values** in UPPERCASE as defined in the answer template. Do not invent new enum strings.
- Empty strings (`""`) are used for fields that do not apply; do not use `null`.
- Numbers: follow the template's decimal precision (one or two decimals). Use `0.0` when a numeric field is not applicable.
- Booleans: use JSON `true`/`false`.
### Summary Counts
- Every answer includes a summary object that counts occurrences of each status/route.
- Counts must be **exact integers** derived from the decisions array.
- Verify that summary keys match the template exactly; missing or extra keys will fail validation.