Individual skill
apexcloud-retention-ops
Use this skill for ApexCloud Retention Operations API tasks that ask for customer success, renewal risk, QBR metrics, receivables, pipeline, churn-model validation, or retention action-board JSON outputs. It is especially useful when prompts mention ApexCloud, account metrics, support tickets, NPS, billing snapshots, A/R aging, opportunities, HR/event context, churn exports, controlled labels, policy codes, or answer templates; use it even when the user only asks for the final JSON.
experiments/codex_gpt5_5_xhigh/reports/skills/task_group_004/self/self_attempt_03/SKILL.md
Source commit 5082a777379156a048881e94940d640702e5e09a
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- Yes
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- Observed behavior
- Instructions only
- Last checked
- Nov 6, 2026
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- Repository last updated
- Oct 29, 2026
- License
- Apache-2.0
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- ai Repository topic
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- llm Repository topic
- self-evolving Repository topic
- self-learning Repository topic
- skills Repository topic
- operations Derived category
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# ApexCloud Retention Ops
This skill helps solve structured ApexCloud retention-operations tasks. The work is mostly data reconciliation: gather the requested records from the public API, apply strict exclusions and date windows, then emit JSON that exactly matches the prompt or template.
## First Moves
1. Read the user prompt and any `input/payloads/answer_template.json` before querying data. The template is the schema source of truth when it exists, including fields such as `policy_codes` that may not be repeated in the prose.
2. Use the environment entrypoint from `environment_access.md` when present. If a prompt says `http://127.0.0.1:8074` but the evaluation supplies a remote `GDPEVO_ENV_BASE_URL`, replace the local URL with the remote base URL and keep the same paths.
3. Query only the endpoint families named by the task, plus directly needed lookup endpoints such as `/api/accounts`.
4. Filter to the exact account IDs, regions, dates, quarters, events, and candidate IDs named in the prompt. Do not expand the portfolio unless the prompt says all regions or all accounts.
5. Return JSON only. No Markdown, explanations, comments, trailing commas, or extra top-level keys.
## Endpoint Habits
