Individual skill

apexcloud-retention-ops

Standard operating procedure for the ApexCloud Retention Operations API (http://127.0.0.1:8074). Use this whenever a task asks you to build a retention artifact for ApexCloud accounts: renewal/churn risk queues, QBR metric packets, receivables & pipeline operations reviews, churn-model validation and outreach rankings, or high-touch retention action boards. Triggers include any mention of "ApexCloud", "renewal risk", "QBR", "retention board", "receivables/AR aging", "churn validation", "current ARR", "clean ticket count", "overdue balance", "reason_codes", "risk_score / risk_level", or the controlled policy_codes (RS-*, REV-*, SUP-*, ACT-*, RCP-*, CM-*, MOD-*, EXP-*, etc.). Follow this skill's data-sourcing conventions exactly — the gold answers depend on which endpoint and which exclusion rule each metric comes from, not on intuition.

experiments/claude_code_opus_4_8_xhigh/reports/skills/task_group_004/demonstration_skill/demonstration_skill_attempt_01/SKILL.md

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Repository stars (not skill ratings): 121
Repository last updated: Oct 29, 2026
License: Apache-2.0

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self-evolving Repository topic
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SKILL.mdcore · 11,963 bytes
SKILL.mdcore · 11,963 bytes
references/policy_codes.mddoc · 3,567 bytes
references/task_families.mddoc · 10,525 bytes
scripts/apex_client.pyruns · 9,147 bytes

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# ApexCloud Retention Operations SOP

This skill encodes the business conventions a future agent needs to answer NEW
retention / QBR / receivables / churn / board tasks against the **ApexCloud
Retention Operations API**. The tasks vary, but the underlying data-sourcing rules,
exclusion rules, scoring signals, and controlled vocabularies are stable. Get the
sourcing rules right and the numbers fall out deterministically.

> The exact answer (account list, numbers) changes every task. **Never** copy
> values from examples. Re-derive everything from the API using the rules below.

## 0. Operating rules (read first)

- **Base URL:** `http://127.0.0.1:8074`. It is already running; never start it,