Individual skill
8d-problem-solving
Open an 8D, run a G8D or TOPS-8D investigation, respond to a warranty complaint, or handle a customer quality escape with the 8 Disciplines methodology. Covers D0 emergency response through D8 team recognition with gate validation. Required for automotive OEM complaints — Ford, BMW, VW, Stellantis — and any quality escape needing documented root cause and PCA.
plugins/RBraga01/Quality-Engineering-Skills/skills/problem-solving/8d-problem-solving/SKILL.md
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- Last checked
- Nov 4, 2026
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- Repository last updated
- Nov 6, 2026
- License
- Apache-2.0
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SKILL.mdcore · 12,129 bytesassets/8d-template.mddoc · 2,832 bytesreferences/d0-d8-guide.mddoc · 10,843 bytes
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# 8D Problem Solving
## Goal
Produce a validated, audit-ready 8D report with proven root causes and effective corrective actions that prevent recurrence — accepted by the customer and filed in the quality system.
## Required Execution Checklist
Quick-reference for agents and practitioners. All items must be complete before D8 closure.
- [ ] D0: Safety and regulatory risk assessed and documented
- [ ] D0: Suspect material identified and physically segregated
- [ ] D1: Cross-functional team assembled with champion identified
- [ ] D2: Problem described with measured values, part number, quantity, and Is/Is-Not