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quality-problem-zeroing

Run quality problem zeroing, perform 双归零 (double-five zeroing), write a technical zeroing report, write a management zeroing report, or close an aerospace quality problem under GB/T 29076—2021. Covers problem reporting, emergency response, team formation, technical zeroing (定位准确、机理清楚、问题复现、 措施有效、举一反三), management zeroing (过程清楚、责任明确、措施落实、严肃处理、 完善规章), evidence gates, review, and closure. Use for aerospace or complex equipment failures, defects, accidents, repeated problems, human-responsibility problems, and issues requiring a formal closed-loop investigation.

plugins/RBraga01/Quality-Engineering-Skills/skills/problem-solving/quality-problem-zeroing/SKILL.md

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Repository last updated
Nov 6, 2026
License
Apache-2.0

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# Quality Problem Zeroing

## Goal

Close a quality problem with objective evidence that:

1. Locates and explains the technical failure;
2. Removes every confirmed root cause and verifies the result;
3. Identifies and repairs management weaknesses where required;
4. Extends the learning to other exposed products, processes, and organizations; and
5. Leaves no action, evidence, approval, or known residual risk hidden at closure.

GB/T 29076—2021 is the controlling source for scope, sequence, terminology, and closure.
Treat other methods and publications as supporting guidance only. Read the