Individual skill

review-response

Draft a reply to one customer review, voice-scored, with escalation flags. "reply to this 1-star review"

plugins/indranilbanerjee/digital-marketing-pro/skills/review-response/SKILL.md

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# /digital-marketing-pro:review-response

## Purpose

Generate professional, brand-aligned review responses for positive, neutral, and negative reviews across any platform. Ensures every response maintains brand voice, addresses the reviewer's specific points, and follows best practices for reputation management and customer recovery.

## Input Required

The user must provide (or will be prompted for):

- **Review text**: The full text of the review to respond to
- **Rating**: Star rating (1-5 stars)
- **Platform**: Where the review was posted (Google, Yelp, G2, Capterra, Trustpilot, Amazon, TripAdvisor, App Store, etc.)
- **Reviewer name**: Display name of the reviewer (optional — for personalization)