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cometchat-android-v6-troubleshooting

Diagnose a broken CometChat Android v6 integration — dependency and version conflicts, init/login failures, blank or stuck screens, empty lists, missing realtime updates, keyboard/inset layout bugs, release-only crashes, permission and push problems — with a symptom → cause → fix path and what evidence to collect before escalating. Triggers: 'cometchat android not working', 'could not find com.cometchat', 'chat screen is blank android', 'messages not arriving in real time android', 'composer hidden by keyboard'.

plugins/cometchat/cometchat-skills/skills/cometchat-android-v6-troubleshooting/SKILL.md

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Nov 7, 2026
License
Apache-2.0

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> **Ground truth:** catalog `android-v6.json` + the kit's real error codes (`ERR_SETTINGS_FILE_NOT_FOUND`, `ERR_SETTINGS_INVALID`, `CometChatException.code/message`) + the live page `/ui-kit/android/troubleshooting`. This skill goes DEEPER than `core/references/troubleshooting.md` (the quick table) — read that first for the common four; come here for the full path and for escalation.

## Companion skills (read first)
- `cometchat-android-v6-core` — install, credentials, `initFromSettings → login → render`, **`references/troubleshooting.md`** (the first-stop table), `references/anti-patterns.md`, `references/layout.md`. Assumed here, never repeated.

## Use this skill when
"it doesn't work", "the build fails", "the chat screen is blank/stuck", "messages don't arrive until I reopen", "the composer is under the keyboard", "it works in debug but crashes in release", "calls/push don't work" — and you need a systematic path, not a guess.

## Diagnostics entry — run these three, in order, before theorizing
1. **Does it BUILD?** `./gradlew :app:assembleDebug`. Dependency-resolution and duplicate-class failures are config, not code.
2. **What does LOGCAT say at startup?** Filter for `CometChat`. You are looking for exactly two things: init's `onSuccess`/`onError`, then login's `onSuccess`/`onError`. **Almost every "nothing works" report is one of these two failing and being swallowed** — if your callbacks don't log `e.code` + `e.message`, fix that first; an empty `onError {}` is the bug.
3. **What's the SESSION state?** `CometChatUIKit.getLoggedInUser()` — null after a "successful" login means login didn't actually complete.

## Symptom → root cause → fix