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reputation-management

Run reputation programs: reviews, sentiment, brand safety. Crisis → crisis-response; one review → review-response. "get more Google reviews"

plugins/indranilbanerjee/digital-marketing-pro/skills/reputation-management/SKILL.md

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Nov 6, 2026
License
Apache-2.0

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# Reputation Management

> **Script location.** If your host does not set `${CLAUDE_PLUGIN_ROOT}`, the scripts are in this plugin's `scripts/` folder, next to `skills/`. Run them with Python 3.10 or newer: `python`, or `python3` where `python` is not found (macOS, many Linux systems).

## When to Use This Skill

Activate this skill when the user's request involves any of the following:

- Generating more customer reviews or managing existing reviews across platforms
- Responding to negative reviews (Google, Yelp, G2, Capterra, Trustpilot, Amazon, BBB, industry-specific sites)
- Preparing for or responding to a brand crisis (product recall, executive scandal, data breach, viral complaint, lawsuit)
- Assessing and mitigating brand safety risks in advertising and partnerships
- Monitoring brand sentiment across social media, review platforms, and press
- Building a reputation recovery plan after a negative event