Individual skill

incident-postmortem

Use when an outage, production incident, or significant service degradation has occurred and the team needs to write a structured blameless post-mortem. Triggers on phrases like "write a post-mortem", "incident review", "what went wrong", "outage report", "root cause analysis", or "RCA". Covers timeline reconstruction, contributing factor analysis, impact quantification, and action item generation with owners.

skills/incident-postmortem/SKILL.md

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Nov 6, 2026
License
MIT

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# Incident Post-Mortem

Guide a team through writing a structured, blameless post-mortem after a production incident. The output is a document that builds shared understanding, identifies root causes without blame, and produces concrete action items to prevent recurrence.

## Blameless Principle

Systems fail, not people. The goal is to understand HOW the incident happened — not WHO caused it. Avoid language like "X forgot to", "Y should have known". Use "the system did not", "the process lacked", "the alert did not fire".

## When to Use

- Production outage or service degradation has been resolved
- A significant near-miss occurred (would have been an incident if caught later)
- User-facing errors, data loss, or SLA breach happened
- Team wants to capture learnings before context fades