Individual skill

shopify-review-triage

Use this skill when someone wants public Shopify App Store reviews, low-star reviews, or merchant feedback triaged, prioritized, clustered, or turned into a product or support brief. Trigger for prompts like "triage these app store reviews", "what should we fix first from this feedback", "cluster our 1-star reviews", or "write a weekly low-star review brief", for a single Shopify app or a portfolio plus watched competitors. Produces a P0-P3 brief covering incident risk, repeated friction, pricing confusion, feature requests, and an explicit needs-human-read bucket, where every item keeps its public source link and stays labeled first pass or human-checked. Do not trigger for support tickets, order data, or any other private merchant data, and never use it to reply to or contact a reviewer.

skills/shopify-review-triage/SKILL.md

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Last checked
Nov 4, 2026

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40,891
Repository last updated
Nov 6, 2026
License
MIT

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# Shopify review triage - public low-star reviews to a P0-P3 brief

## What this does

Takes rows of **public** Shopify App Store review text and produces one prioritized brief a
product or support owner can act on: what kind of problem each review describes, how badly it
can hurt, what to do first, and where the original wording came from.

It is built for independent Shopify app teams and the agencies that run their support - the
case where low-star reviews arrive scattered across several listings plus a few watched
competitors, and the failure mode is treating them all as equally urgent.

The rubric below is not invented here. It reproduces a publicly published rule set verbatim, so
a manual pass and this skill sort the same row the same way. See [Provenance](#provenance) for