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service-itsm-agentic-setup-agentforce-studio-configure

Enable the Agentforce for IT Service Salesforce Go feature toggles (Agentforce Studio, Einstein Generative AI, the parent umbrella, and the Fulfiller/Employee agent templates) using the Salesforce CLI (sf). Turns ON org prefs via the Setup Discovery feature/{apiName}/enable Connect API route. Write-capable, idempotent, dependency-ordered, confirm-to-write required. Use when asked to enable Agentforce Studio, turn on Agentforce for IT Service, enable Einstein generative AI, or configure the org-level Agentforce for IT Service prerequisites. Triggers: enable agentforce studio, turn on agentforce for it service, enable einstein generative ai, configure agentforce org prefs. DO NOT TRIGGER: read-only prerequisite check (service-itsm-agentic-setup-agentforce-studio-validate), create/activate an agent (service-itsm-agentic-setup-fulfiller-agent-configure), or assigning permission sets.

skills/service-itsm-agentic-setup-agentforce-studio-configure/SKILL.md

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Last checked
Nov 4, 2026

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Repository last updated
Nov 6, 2026
License
Apache-2.0

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# Enable Agentforce for IT Service Prerequisites

Enable the **Agentforce for IT Service** Salesforce Go feature toggles — **Einstein Generative AI**, **Agentforce Studio**, the **parent umbrella**, and the path-specific agent template (**Fulfiller** or **Employee**) — entirely through the **Salesforce CLI (`sf`)**. These toggles are the **prerequisites for creating the Fulfiller/Employee agent**; this **write-capable** step turns them on via the Setup Discovery `POST /connect/setup/discovery/feature/{apiName}/enable` Connect API route. Each toggle is enabled **idempotently** (skipped if already `ENABLED`), dependencies are enabled first, and explicit confirmation is required before any write.

| Step | Skill | What it does |
|------|-------|--------------|
| 1. Validate | `service-itsm-agentic-setup-agentforce-studio-validate` | Read the toggles → READY / NOT-READY (no writes) |
| 2. Configure (this skill) | `service-itsm-agentic-setup-agentforce-studio-configure` | Turn the disabled toggles ON |
| 3. Create agent | `service-itsm-agentic-setup-fulfiller-agent-configure` | Create + activate the Fulfiller agent |

This skill is typically reached via hand-off from the validate skill's NOT-READY report, but can also be run directly.

A helper script — `scripts/classify-enable-plan.mjs` — reads the batched `/features/status` response and deterministically computes the dependency-ordered enable plan (before writing) and the final per-feature verdict (after writing). This mirrors the validate skill's `classify-readiness.mjs` contract (authoring standard A9): the decision logic lives in a script, not in prose.