Individual skill

service-digital-engagement-deployment-configure

Configures Embedded Messaging Deployments for Messaging for In-App and Web (MIAW). Use when the user needs to create a new embedded messaging deployment from scratch using Connect API with defaults, or update an existing deployment's settings using Metadata API. Produces Connect API request payloads for new deployments and EmbeddedServiceConfig metadata XML for updates. TRIGGER when the user mentions embedded messaging deployment, embedded service deployment, MIAW deployment, messaging widget setup, chat widget configuration, embedded chat deployment, or references a .EmbeddedServiceConfig-meta.xml file. DO NOT TRIGGER when the user is creating a messaging channel (use service-digital-engagement-channel-configure), configuring legacy Live Agent embedded service, or generating the JavaScript code snippet for website embedding.

plugins/builder/service-engagement/skills/service-digital-engagement-deployment-configure/SKILL.md

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Nov 6, 2026
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Apache-2.0

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# Configuring Embedded Messaging Deployment

Configures `EmbeddedServiceConfig` metadata for Salesforce Messaging for In-App and Web (MIAW). Supports two distinct workflows: creating new deployments via Connect API and updating existing deployments via Metadata API.

## Scope

- **In scope**: Creating new Embedded Service Deployments (API, Mobile, Web types) via Connect API; updating existing deployments with forms, branding, channel settings, and features via Metadata API; generating `EmbeddedServiceConfig` XML for updates
- **Out of scope**: Creating the messaging channel itself (use `service-digital-engagement-channel-configure`), generating the website code snippet (offered only as a next step, see `references/code_snippet.md`), creating Experience Sites (Connect API prerequisite for Web type)

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## Entry points and transport

- **Delegated** (`context.calledFrom == "service-onboarding"`): use the approved `values`, ask nothing, and return `failed` naming any missing required key. **Standalone** (no `context`): run Clarifying Questions.