Individual skill

field-service-objective-designer-configure

Designs service objectives for a Salesforce Field Service scheduling policy via a structured trade-off interview. Guides the user through objective selection and derives weights by establishing crossover equivalences against Minimize Travel (the anchor). Produces a finalized weight table with penalty-rate interpretation and a plain-English policy summary. Use this skill when a user wants to design or weight Field Service scheduling service objectives; called after work rule design and delegates to sfs-sobject-create for record creation.

skills/field-service-objective-designer-configure/SKILL.md

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# Managing Sfs Service Objective Designer

## When to Use This Skill

Designs service objectives for a Salesforce Field Service scheduling policy via a structured trade-off interview. Guides the user through objective selection and derives weights by establishing crossover equivalences against Minimize Travel (the anchor). Produces a finalized weight table with penalty-rate interpretation and a plain-English policy summary. Called after work rule design; delegates to sfs-sobject-create for record creation.

## Workflow

# Salesforce Field Service – Service Objective Designer

**Designs the service objectives for a scheduling policy.** This skill collects the objective selection and derives each objective's weight through a structured trade-off interview — one question at a time — and emits a `serviceObjectives[]` block as output. It does not create any Salesforce records. When complete, delegates to `sfs-sobject-create`.

**Interview phases:** Scheduling Policy → Work Rules → **Service Objectives** (this skill) → Record Creation