Individual skill

responding-to-incidents

Runs a live incident the stabilize-first way — name a commander, separate facts from hypotheses, prefer reversible actions, communicate on a cadence, and drive corrective actions to closure. Use when production is broken, data is at risk, or an agent action caused harm. Do not use for routine non-incident work, or as a substitute for the post-incident learning record.

skills/responding-to-incidents/SKILL.md

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Nov 6, 2026
License
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# Responding to Incidents

## Overview

In a casualty you stabilize first and analyze second. An incident is run by one named commander, keeps known facts separate from guesses, prefers reversible moves while the picture is unclear, communicates on a fixed cadence, and does not close until corrective actions are tracked to done. The goal is to stop the harm and preserve the truth of what happened, not to find blame in the moment.

## Decision contract

- **Claim checked:** the incident has one named commander, a timeline that keeps confirmed facts separate from hypotheses, and corrective actions that each carry an owner and a definition of done -- none left as "we should."
- **Artifact observed:** the current symptom, what changed, who can authorize rollbacks/failovers/comms, and the reversible actions available -> an `incident.md` (timeline, facts-vs-hypotheses, decisions, comms), owned corrective actions with closure triggers, and a handoff to learning and deficiency records.
- **Decision affected:** block -- whether the incident is stabilized and its corrective actions are owned with closure triggers (it stays open until then).
- **Failure class:** premature-incident-close (closed with unowned actions, or a hypothesis recorded as fact).
- **Next action:** stop a proposed irreversible fix until the cause is confirmed or risk is accepted by a named owner; keep the incident open until actions are owned.