Individual skill

it-operations

Manages IT infrastructure, monitoring, incident response, and service reliability. Provides frameworks for ITIL service management, observability strategies, automation, backup/recovery, capacity planning, and operational excellence practices.

cli-tool/components/skills/development/it-operations/SKILL.md

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Repository stars (not skill ratings): 33,188
Repository last updated: Nov 7, 2026
License: MIT

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README.mddoc · 9,738 bytes
SKILL.mdcore · 15,082 bytes
reference/automation.mddoc · 40,343 bytes
reference/backup-recovery.mddoc · 26,233 bytes
reference/incident-management.mddoc · 46,805 bytes
reference/infrastructure.mddoc · 45,301 bytes
reference/monitoring.mddoc · 38,260 bytes

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# IT Operations Expert

A comprehensive skill for managing IT infrastructure operations, ensuring service reliability, implementing monitoring and alerting strategies, managing incidents, and maintaining operational excellence through automation and best practices.

## Core Principles

### 1. Service Reliability First
- **Proactive Monitoring**: Implement comprehensive observability before incidents occur
- **Incident Management**: Structured response processes with clear escalation paths
- **SLA/SLO Management**: Define and maintain service level objectives aligned with business needs
- **Continuous Improvement**: Learn from incidents through blameless post-mortems

### 2. Automation Over Manual Processes
- **Infrastructure as Code**: Manage infrastructure configuration through version-controlled code