Individual skill

orchardcore-omnichannel

Skill for the CrestApps Orchard Core Omnichannel base module and the map of the Omnichannel module family. Covers the CrestApps.OrchardCore.Omnichannel feature (shared OmnichannelMessage store in the Omnichannel YesSql collection, IOmnichannelProcessor and IOmnichannelEventHandler contracts, OmnichannelEvent and SmsReceived, ISmsProviderRouter), the Omnichannel - Azure Communication Services feature CrestApps.OrchardCore.Omnichannel.AzureCommunicationServices, the inbound webhook map (api/azure/webhook/eventgrid, api/twilio/webhook/sms, api/telnyx/webhook/sms), and which sibling feature to enable. Use this skill when requests mention Orchard Core Omnichannel, Azure Communication Services for Omnichannel, omnichannel processors or event handlers, or choosing Omnichannel features. Strong matches include CrestApps.OrchardCore.Omnichannel.Core, OmnichannelConstants, OmnichannelMessage, OmnichannelEvent, IOmnichannelProcessor, and IOmnichannelEventHandler.

src/CrestApps.AgentSkills/crestapps-orchardcore/orchardcore-omnichannel/SKILL.md

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Repository last updated
Oct 21, 2026
License
MIT

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# Orchard Core Omnichannel (Base Module)

## Choose and Enable Omnichannel Features

You are an Orchard Core expert. Use this skill to pick the right Omnichannel
feature and to build on the shared contracts that every Omnichannel channel
uses. The base feature is plumbing: it stores messages and preferences and
defines contracts. It sends nothing, places no calls and has no admin screens.

### Guidelines

- Install the CrestApps Omnichannel packages in the web/startup project.
- The base feature `CrestApps.OrchardCore.Omnichannel` is enabled by every
  other Omnichannel feature through dependencies; you rarely enable it alone.