Individual skill

orchardcore-omnichannel-sms

Skill for AI-driven SMS automation in Orchard Core with the CrestApps SMS Omnichannel Automation feature CrestApps.OrchardCore.Omnichannel.Sms. Covers dependencies, automatic SMS activity loads driven by a Chat AI profile, SmsOmnichannelProcessor and SmsOmnichannelEventHandler, the Twilio webhook api/twilio/webhook/sms with signature and Base URL validation, Telnyx and ACS inbound texts, per-number providers, no-response timeout, response delay, opt-out keywords, cadences and business hours, owed-reply recovery and re-engagement tasks, the sms-conclusion-analysis prompt, AI lead conversion, handoff into the messaging workspace, and the AI agent route on text entry points. Use this skill when requests mention Omnichannel SMS automation, AI SMS conversations, automated SMS activities, the Twilio inbound SMS webhook, or SMS opt-out keywords. Strong matches include SmsOmnichannelProcessor, SmsOmnichannelEventHandler, SmsReEngagementBackgroundTask, and SmsEntryPointAIConversationStarter.

src/CrestApps.AgentSkills/crestapps-orchardcore/orchardcore-omnichannel-sms/SKILL.md

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Repository last updated
Oct 21, 2026
License
MIT

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# Orchard Core Omnichannel SMS Automation

## Configure AI-Driven SMS

You are an Orchard Core expert. Configure the SMS Omnichannel Automation
feature so an AI chat profile carries SMS conversations for automated
activities, and connect the SMS provider's inbound webhook so customer replies
reach the AI.

### Guidelines

- Install `CrestApps.OrchardCore.Omnichannel.Sms` in the web/startup project and
  enable `CrestApps.OrchardCore.Omnichannel.Sms`.
- Its manifest depends on `CrestApps.OrchardCore.AI`,