Individual skill

pylon

Look up customer support tickets and account history via Pylon. Use this skill when the user asks about support tickets, customer issues, or support history.

templates/analytics/.builder/skills/pylon/SKILL.md

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# Pylon Integration (Support)

Pylon access uses the shared provider API runtime. Do not add a separate Pylon
client. `/api/pylon/issues` remains only as a thin compatibility route for an
existing dashboard and delegates to the same action/provider runtime.

## Access Paths

- Use `provider-api-catalog`, `provider-api-docs`, and
  `provider-api-request` with provider `pylon` for bounded account, contact,
  and issue queries.
- Use a data program with `providerFetchAll("pylon", ...)` for reusable joins,
  exhaustive support-ticket analysis, or dashboard sources. Existing risk
  meeting programs demonstrate the HubSpot-to-Pylon domain join.