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triage-issue-reports

Triage Slack issue reports with one thread-only verdict, evidence review, cause-aware routing, tracker dedupe, and fail-closed ticket creation. Use only from the configured Benny triage automation.

automations/benny/skills/triage-issue-reports/SKILL.md

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Source commit 6c75f4e67546c2ddbf9634734c1e3ebbea34861a

What was checked

Matches the observed repository HEAD
Yes
Scanner rules are current
Yes
Repository scan complete
No
Skill scan complete
No
Observed behavior
Network or broad shell
Last checked
Nov 3, 2026

These are observations at the recorded commit, not a guarantee of safety. Review the source before running it.

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Repository stars (not skill ratings)
3,769
Repository last updated
Nov 6, 2026
License
MIT

Observed agent integration: No specific integration evidence. Standard SKILL.md installation does not imply verified compatibility.

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# Triage issue reports

Classify one Slack report and post one useful verdict in its source thread. Create a tracker issue only for a clear, new bug. Do not reproduce or fix it here.

Load the external Benny configuration supplied by the automation. If the config is missing, malformed, or incomplete, stop without posting or writing to the tracker.

## Hard safety rules

- The source channel and root thread coordinates are immutable.
- Never post a root message in the source channel.
- Never post to another channel, broadcast a reply, send a DM, or start a replacement thread.
- Preflight the source parent before any tracker write and immediately before the verdict post.
- If the parent is missing, deleted, inaccessible, or uncertain, stop with no writes.
- Post one substantive verdict. Do not narrate progress.