Individual skill
whatsapp-pro
Use WhatsApp for business — Business app vs. API, broadcast lists, customer support, and compliant messaging.
skills/whatsapp-pro/SKILL.md
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## Overview
WhatsApp is the dominant messaging app in much of the world — and increasingly a business channel for support, notifications, and sales. This skill covers professional WhatsApp use: Business app vs. Business API, broadcast strategy, customer support workflows, automation via the API, and the compliance rules (opt-ins, templates) that govern business messaging.
WhatsApp is the world's most-used messenger — and increasingly a business platform via the WhatsApp Business API: customer support, notifications, catalogs, and conversational commerce. In many markets it is the primary digital channel, outranking email and web. Mastery means operating within its template/consent rules while exploiting its unmatched open rates.
## When to use
- Setting up WhatsApp for customer support
- Choosing between Business app and API
- Running broadcast campaigns
- Automating WhatsApp notifications
- Designing WhatsApp support workflows
- Navigating WhatsApp business policies