Individual skill

contact-center

Reference skill for Zoom Contact Center. Use after routing to a contact-center workflow when implementing app, web, or native integrations; engagement context and state handling; campaigns; callbacks; or version-drift troubleshooting.

skills-imported/contact-center/SKILL.md

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Scanner rules are current: Yes
Repository scan complete: No
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Observed behavior: Network or broad shell
Last checked: Nov 8, 2026

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Repository context

Repository stars (not skill ratings): 53
Repository last updated: Oct 10, 2026
License: MIT

Observed agent integration: No specific integration evidence. Standard SKILL.md installation does not imply verified compatibility.

agent-skills Repository topic
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ai-agents-automation Repository topic
ai-skills Repository topic
awesome Repository topic
awesome-list Repository topic
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claude-skills Repository topic
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operations Derived category

Files and excerpt

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Browse files

CONNECTORS.mddoc · 2,407 bytes
RUNBOOK.mddoc · 3,043 bytes
SKILL.mdcore · 5,467 bytes
concepts/architecture-and-lifecycle.mddoc · 1,962 bytes
references/environment-variables.mddoc · 1,721 bytes
references/forum-top-questions.mddoc · 3,300 bytes
references/samples-validation.mddoc · 1,721 bytes
references/versioning-and-compatibility.mddoc · 1,236 bytes
scenarios/high-level-scenarios.mddoc · 1,770 bytes
troubleshooting/common-drift-and-breaks.mddoc · 1,626 bytes

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<!-- Provenance: adapted from anthropics/knowledge-work-plugins (Apache-2.0, (c) Anthropic).
Original skill: https://github.com/anthropics/knowledge-work-plugins/tree/main/partner-built/zoom-plugin/skills/contact-center. Changes for Muse AI: Claude/Cowork product refs -> Muse AI; MCP -> connector; CLAUDE.md -> MUSE.md; ${CLAUDE_PLUGIN_ROOT} -> this skill's directory; /plugin:command refs -> skill refs. -->


# /build-zoom-contact-center-app

Background reference for Zoom Contact Center integrations across app, web, and native mobile surfaces.

Implementation guidance for Zoom Contact Center across:
- Contact Center apps in the Zoom client (Zoom Apps SDK path)
- Web channel embeds (chat/video/campaign)
- Native mobile SDKs (Android/iOS)

Official docs: